So, I recently had Home Depot set up a new dishwasher for me. The whole installation process was a bit of a disaster. The installers didn’t have the correct mounting screws, which was surprising since I had bought the install kit. They ended up asking us to chip away at the underside of our counter to make it fit, which was not ideal. To top it off, they assured me they’d run a full hot cycle to “clean it out.” Since I work from home, I figured I’d just let them do their thing.
However, when my wife got home and opened up the dishwasher, she found out that the entire cycle had been run with all the foam blocks, manuals, plastic tags—basically everything—still inside. The result? Melted plastic all over the interior and filter, not to mention a terrible smell. Now I’m stuck dealing with this mess. I’ve reached out to their customer service team, but I’m still waiting to hear back.
In the meantime, I’m left with a couple of burning questions: Is this dishwasher beyond repair? Can it be safely cleaned, or should I push for a replacement? If you’re curious to see the extent of the damage, I’ve attached a short clip for reference. Any advice from those who have dealt with similar botched installations would be greatly appreciated.