So, my house is getting a fresh coat of paint, right? The contract says they’ll be using this specific paint called SW Emerald. The painting kicks off, but here’s the kicker – they’re using a different paint, A100, without me even realizing it. It’s only the next day, a lazy Sunday, when I catch on and shoot a text to the crew chief about the mix-up. They promise to fix it and show up on Monday with the correct Emerald paint, blaming it on a translation error since they only speak Spanish.
Fast forward to today, and I notice something fishy. All the Emerald paint cans have the same date, the day they were first bought. On the flip side, the A100 cans are nowhere to be found except for one lonely can. And then, there’s this 5-gallon bucket with what looks like a mix of both paints, poured in not at the store. To add to the mystery, I stumble upon a lid with today’s date, labeling it as A100, stuck on a mostly full can of Emerald that was bought on the first day.
Putting two and two together, it seems like the crew mixed the A100 and Emerald paints in the 5-gallon bucket and transferred some A100 into an Emerald can using that lid. The painting job is about 2/3 done, and I find myself in a pickle. When I call out the crew lead on this mess, all I get is a series of excuses – she claims she exchanged the A100, all the empty cans are at her place, but they’re definitely Emerald. Then, out of the blue, she offers to buy all new paint, redo the job, and throw in some extra work for free. Talk about red flags waving in my face.
I decide to contact the office first thing in the morning, but I’m stressing about not sounding like a lunatic. How can I trust these folks to finish the job properly? What should I even ask for at this point? I’ve already wasted three whole days keeping an eye on the crew (2.5 of which were supposed to be my chill days off).
It’s a mess, but I need to figure out the best way to handle this situation. Here’s hoping the office can shed some light on this painting debacle.